JCBank Debit Card

Consumer

• Common Carrier Trip Cancellation and Trip Interruption
• Purchase Assurance Plus
• Price Drop Protection 30-Day Coverage
• Identity Fraud Expense Reimbursement
• Cellular Wireless Telephone Protection – Consumer

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Report a Lost or Stolen Card:

(812) 522-3607 (REGULAR BUSINESS HOURS)

(855) 908-4487 (AFTER HOURS & HOLIDAYS)

To Protect the Security of Your Account, We May Be Calling You.

Assisting our customers in protecting their hard-earned money is always top of mind. We provide fraud detection service that will monitor your ATM and debit card transactions for potential fraudulent activity.

If fraudulent card use is suspected, we will call to validate the legitimacy of your transactions. Your participation in responding to our call is critical to prevent potential risk and avoid restrictions we may place on the use of your card. It will also reduce the chance of you being inconvenienced by such restrictions in the event the transactions are indeed legitimate. As a reminder, we will never ask for your PIN or account number.

• Our automated call will ask you to verify recent transaction activity on your card
• You'll be able to respond via your touchtone keypad
• You'll also be provided a toll-free number to call should you have additional questions

Is Your Account Protected Against ATM and Debit Card Overdrafts?

If you make an ATM or everyday debit card transaction that overdraws your account, JCBank's Overdraft Program may enable us to honor your purchase and charge you a fee, while sparing you the inconvenience of having the transaction denied.

To receive protection against debit card and ATM overdrafts, you must tell JCBank you wish to receive this coverage.

Protect Your Account from Accidental Overdrafts

No one plans to overdraw an account, but it’s good to have options. You are only charged a fee for this valued service if you use it and you can opt out at any time. Contact us by mail, in person or phone at (800) 204-6477 to make your choice.

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JCBank’s Overdraft Program may apply to checks and ACH transactions. If elected, and affirmatively agreed upon, the service may also apply to ATM and Debit Card transactions. Overdrafts are paid at the discretion of JCBank as long as your account remains in good standing. Not all transactions will be authorized or guaranteed. A $35 fee is assessed for each overdraft. Overdrawn accounts must be returned to a positive balance within 30 days.